Resident Services

Make A Payment

Capital Properties Management's online resident portal provides an easy, secure, and fast way for residents to manage everything from documents to rental payments, service requests, to requests for contract all online! Tired of going into a busy leasing office and waiting for an available representative? Why wait, Capital Properties Management has created an online experience for renters that allows them to save the trip to the office and get immediate attention to their needs with the click of a button. Service requests are instantly sent via email to onsite maintenance technicians for faster response times Online payments processed daily with recurring payment options also available to residents Need to view your current balance, no problem! Need a representative of the office to give you a call, simply submit a request for contact Want to review a copy of your lease agreement? Yes, a copy of that is available online too!

Resident Login

Request services, pay rent, 24/7-access to your account. Register here and enjoy the ease of our online resident services. Please choose your property to continue
*Your community office will supply you with a community ID if you don't have one. Please contact your community office if you believe your balance is not accurate. ** Notice of payment terms: Electronic payments not received by the due date are subject to all fees under the terms of the Lease Agreement. Partial payments are not accepted.

Renters Insurance

Did you know that 92% of losses covered by renters insurance related to liability, theft, fire, and more are less than $7,000 per incident? This leaves clients and property owners vulnerable to a significant gap in their property insurance coverage. At Capital Properties Management Ltd, we believe it is vital to require all renters to maintain a standard renters insurance policy. We recommend using our preferred provider, Resident Shield.  Your policy information is integrated with our software, which will update our records automatically each time you make a policy change.

Utilities:

Residents are responsible for charges for electric, gas, water, sewer and storm water except for properties located in the City of Cleveland, in which residents only pay electric.